Terms of Service
The rules of the road for our community
1. Acceptance of Terms
By accessing or using SafeHaven, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, then you may not access the platform.
2. Not a Crisis Service (Important)
SafeHaven is a peer-to-peer community for sharing experiences. We are not a clinical service, a therapy provider, or a crisis intervention center. The content on this site is not a substitute for professional medical advice. If you or someone else is in immediate danger, please contact your local emergency services immediately.
3. User Conduct & Anonymity Rules
You agree to respect the anonymity of yourself and others. You must not:
Post PII: Do not include real names, phone numbers, specific addresses, or names of institutions (schools, companies, churches) or specific countries that could identify a person.
Doxxing: Do not attempt to reveal the identity of another user.
Hate Speech: We have zero tolerance for hate speech, threats of violence, or harassment.
4. Content Moderation & Correction
Review Process: You acknowledge that content may be published immediately but is subject to post-publication review by our administrators. We reserve the right to remove any content that violates our policies.
AI Assistance: You acknowledge that an AI system may process your text to suggest safety improvements (such as removing names) before or after you post.
Edits & Deletion: Direct editing is disabled to preserve conversation integrity. To correct or remove a post, you agree to use the designated "Flag" feature to submit a request to our administrators. We will review these requests but are not obligated to grant them if they do not violate our privacy policies.
5. Intellectual Property
By submitting content to SafeHaven, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, and distribute your anonymous post in connection with the platform. You confirm that you own the rights to the content you post.
6. Limitation of Liability
SafeHaven and its parent company, Acyera, are provided on an "as is" basis. We make no warranties regarding the reliability or accuracy of the content posted by users. We are not liable for any damages arising from your use of the platform.